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HELP & INFORMATION

Frequently Asked
Questions

Find answers to common questions about Mount Rinjani trekking, booking your trip, what to prepare, and what to expect on the mountain.

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Everything You Need to Know

Browse the topics below or search for a specific question about your Rinjani adventure.

Booking & Payment

Reservations, payments, and booking arrangements

Simply choose your preferred package, select your trekking date, complete the booking form, and confirm your reservation online.

No. The national park is officially closed from January to March every year due to heavy monsoon rains and environmental recovery.

Tipping is not mandatory but highly appreciated by guides and porters for exceptional service during your trek.

Trekking Packages

Routes, durations, and trekking options

Yes. Beginners with good physical fitness are welcome. We recommend choosing a shared group or private trek based on your experience.

All packages is included return transport in lombok*, licensed guides & porters, camping equipment, meals, drinking water and trekking permit. Check each package for complete details.

No. We believe in transparent pricing. Any optional services or rental equipment are clearly listed before checkout.

The best time for trekking is during the dry season, from April to October, when weather conditions are clearest and trails are safest.

The maximum load capacity for an extra porter is strictly 25 kg. Excess luggage beyond this limit will require an additional porter.

Preparation & Equipment

What to bring and how to prepare

Yes. available for rent: trekking shoes, jacket, glove, trekking pole, handlamps, backpack and long pants

Please reffer to our packing list page here

Night temperatures at campsites drop between 5°C to 10°C, and near the summit, it can reach near-freezing levels (0°C to 5°C) with strong winds.

Yes, a valid health certificate issued by a certified doctor is mandatory for registration at the national park office.

Sturdy trekking shoes or hiking boots with good ankle support and grip are essential, especially for the loose volcanic scree near the summit.

Safety & Regulations

Mountain conditions, park rules, and responsible trekking

Yes, swimming in the natural hot springs is popular for relaxing sore muscles. Swimming in the lake is allowed but caution is advised due to deep waters.

Drones require a pre-approval permit. Flying unauthorized drones is strictly prohibited and subject to confiscation and heavy fines by authorities.

Mount Rinjani operates a strict "Pack It In, Pack It Out" zero-waste policy. All trash brought up must be collected and carried back down.

Stay hydrated, pace your walking speed steadily, avoid alcohol, and inform your guide immediately if you experience severe headaches, nausea, or dizziness.
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